Please allow up to 10 business days to receive your item, and longer for international shipping.
Once your order is placed, we process the payment within 24 hours and your order is fulfilled within 2-3 days.
An order confirmation email will be sent to you at the time of placing, and a further email will be provided when you order has been dispatched (remember to check your spam!)
Please allow 2-3 BUSINESS DAYS PROCESSING TIME. Please note for some very high demand items it may takes 1-3 WEEKS SHIPPING TIME due to reproduction and restocking depending on your shipping location. Items may be shipped in separate packages with no additional shipping charges. Cancellation of your order or any changes in your order is only allowed up to 24 hours from your order time. If it exceeds 24 hours, we are not able to cancel or change the order.
In most cases, tracking will be available. In the event your order is provided a tracking number, we will send tracking numbers for your packages to your email address when we receive them from our carriers. Sometimes shipping takes longer than expected due to unforeseen circumstances or holiday periods. We thank you for your patience in these situations.
Over The Rainbow Apparel is not responsible for lost, stolen, or damaged packages. All orders are shipped via USPS unless customer selects a different form of delivery at checkout. Once an order has left the warehouse, Over The Rainbow Apparel assumes no responsibility.
Any other questions? Just send us an email.